— LEGAL

Privacy Policy

—  Introduction

South Wall Art  “www.southwallart.com.au” “we”, “our”, “us”) is the trading name of South, and we know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the Privacy and Cookie Policy of South by visiting SouthWallArt.com.au, you are accepting and consenting to the practices described in this Privacy and Cookie Policy.

— What personal information about customer does South gather?

The information we learn from customers helps us personalise and continually improve your shopping experience at SouthWallArt.com.au. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Information You Give Us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you. You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire or communicate with customer service. For example, you provide information when you: search for a product; place an order through SouthWallArt.com.au; make a purchase; provide information in your account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail or otherwise; complete a questionnaire or a contest entry form; compile wish lists or other gift registries, provide and rate reviews; and employ other personal notification services such as available to order-notifications.
As a result of those actions, you might supply us with such information as: your name; address and phone number; credit card information; people to whom purchases have been shipped (including addresses and phone numbers); people (with addresses and phone numbers) listed in settings; content of reviews and e-mails to us; the personal description in your account area; and financial information.
Automatic Information: we receive and store certain types of information whenever you interact with us. Examples of the information we collect and analyse include: the Internet Protocol (IP) address used to connect your computer to the internet; login; e-mail address; password; computer and connection information such as browser type and version; operating system and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such as Top Sellers; the full Uniform Resource Locators (URL) click-stream to, through and from our website (including date and time); cookie number; products you viewed or searched for; sellers shops you visited; your auction history; and any phone number used to call our customer service number. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
E-mail Communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from SouthWallArt.com.au if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. 

Information from Other Sources: we might receive information about you from other sources and add it to our account information. Examples of information we receive from other sources include: updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising or other services; search results and links, including paid listings (such as Sponsored Links from); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

—  What about cookies?

Our site uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in future.
There are four types of cookies:

(i) Website functionality cookies – These cookies enable you to browse the website and use our features such as shopping baskets and wish lists;
(ii) Website analytics cookies – We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience;
(iii) Customer preference cookies – When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you; and
(iv)
Targeting cookies or advertising cookies – These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.
By using the SouthWallArt.com.au website you agree that we can place these types of cookies on your device and access them when you visit the site in the future. 
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

—  Does South share the information it receives?

Information about our customers is an important part of our business and we are not in the business of selling it to others. South shares customer information only as described below and with other members of Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail.

— How secure is the information about me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

— Conditions of use, notices and revisions

If you choose to visit SouthWallArt.com.au, your visit and any dispute over privacy is subject to this Privacy and Cookie Policy and our Terms and Conditions and Participation Agreement, including limitations on damages and application of the laws of Australia. If you have any concern about privacy at SouthWallArt.com.au, please email us a thorough description and we will try to resolve the issue for you. Please send email queries or concerns to southwallart@gmail.com.

Our business changes constantly and our Privacy and Cookie Policy and the Terms and Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy and Cookie Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.